Returns & Exchanges

We want you to love your Coconut Lane goodies, but if you're not 100% satisfied, you can return your items within 30 days of receipt. Please ensure all items are in their original packaging and unused condition to qualify for a full refund.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely package your items in their original Coconut Lane packaging, ensuring all tags and protective films are intact.

3

Ship It Back

Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team receives and inspects your return, we will process your refund back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing